Kolkata, July 17 . In view of floods impacting several regions across India, Nissan Motor India has rolled out a comprehensive support initiative to assist affected customers as the auto major is offering a range of services aimed at easing the difficulties faced during the challenging time.
A dedicated helpdesk (1800 209 3456) is in place to assist with flood-damaged vehicles. The initiative includes free towing of affected vehicles to the nearest authorized Nissan workshops, extended service hours and support with insurance claims – including coverage of the excess clause fee.
In addition to service support, Nissan is providing a 10 per cent discount on engine oil and oil filter replacement. This is in addition to 10 pc discount on floor carpet replacements.
A comprehensive vehicle health checkup will also be conducted to assess any damage and ensure the continued performance and safety of the vehicles.
Nissan MD Saurabh Vatsa said, “We understand the emotional and practical role it plays in daily life. At Nissan, our customers are at the core of everything we do, so our goal is to offer complete reassurance to our customers affected by the recent floods.”
“Through our helpdesk and prompt delivery of essential services, we aim to reaffirm our commitment to being there for our customers during this challenging time,” he added.
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